Terms of service

TERMS OF SERVICE
THAT LAB™

Effective Date: July 29, 2026
Website, Store, Membership, Software, SaaS, and Company-Wide Continuous-Subscription Price-Protection Revision

These Terms of Service (“Terms”) are a legally binding agreement between you and DIGITLIGHT IT LLC, doing business as THAT LAB and THAT LAB™ (“THAT LAB,” “Company,” “we,” “us,” or “our”). They govern your access to and use of the THAT LAB website and store, customer-account areas, subscriptions, THAT LAB Maker Club, digital content, community features, support services, downloadable and installed software, cloud-connected software, hosted software, software-as-a-service offerings (“SaaS”), and other Company-operated or authorized products and online services.

Our store is powered by Shopify. Certain software, licensing, hosting, payment, and other functions are provided using third-party services.

Please read these Terms carefully. By visiting or using the Service, creating an account, placing an order, purchasing or renewing a subscription, joining a membership, selecting an acceptance control, or otherwise indicating acceptance, you agree to these Terms. If you do not agree, do not use the Service.

1. DEFINITIONS AND SCOPE

“Service” means the THAT LAB website and store, customer-account areas, subscriptions, THAT LAB Maker Club, course or educational content, community features, support services, downloads, Software, SaaS Services, and other Company-operated or authorized offerings, excluding third-party services except to the extent expressly stated.

“Software” means That FlexCircuit and any other Company-branded or Company-provided downloadable, installed, locally executed, cloud-connected, or hybrid software, together with associated applications, tools, documentation, updates, and Company-provided assets.

“SaaS Service” means any Company-operated cloud-hosted software, web application, online tool, platform, API, account-based software feature, or related licensing, activation, storage, synchronization, update, support, or other software functionality provided on a subscription or access basis, whether sold separately, included in a membership, or bundled with another offering.

“Product Terms” means any EULA, software license, SaaS terms, acceptable-use terms, service description, or other product-specific terms presented or made available for particular Software or a SaaS Service.

“EULA” means a product-specific End User License Agreement presented with or made available for applicable Software.

“Order” means the checkout record, invoice, product page, subscription page, membership page, confirmation, account record, or other purchase record identifying the product, plan, price, billing interval, subscription term, authorized users or devices, and applicable purchase terms.

“Subscription” means a recurring paid arrangement for access to a product, plan, membership, content, or service during an identified billing term.

“Protected Subscription Price” means the recurring base price accepted when a specific Subscription first becomes active for a particular product or membership, plan, and billing interval. A temporary introductory, trial, coupon, or promotional discount is not the Protected Subscription Price unless the applicable Order or written offer expressly states that the discounted recurring price is protected. The Protected Subscription Price excludes taxes, government-imposed charges, separately disclosed third-party billing charges, optional add-ons, additional device or user quantities, one-time purchases, and separately purchased services.

“Continuous Subscription” means the same Subscription remains active and in good standing without expiration, an effective cancellation, a full refund, payment reversal, chargeback termination, Immediate Termination, or replacement with a new Subscription. A temporary payment problem does not break continuity if it is cured within an applicable grace or retry period and the billing provider preserves the same Subscription without expiration. A temporary technical restriction, security review, or administrative hold also does not break continuity while the Subscription remains paid and is restored without expiration or replacement.

“Notice of Non-Renewal” means your instruction to stop future automatic renewal while allowing the applicable Subscription to remain active through the end of the then-current paid term, unless the Order, an approved refund, or applicable law provides otherwise.

“Immediate Termination” means termination before the scheduled end of a paid term because of a refund, payment reversal, fraud, material breach, legal requirement, security abuse, or another basis permitted by these Terms, the applicable Product Terms, the Order, or applicable law.

“User Content” means content you create, submit, post, upload, transmit, or make available through the Service, excluding the Service, Software, and Company-provided materials.

“Third-Party Components” means third-party software, libraries, runtimes, fonts, codecs, tools, plugins, packages, and open-source components included with or used by the Software or Service.

2. ORDER OF PRECEDENCE

These Terms govern the website, store, memberships, community, digital content, support, and general Services.

Applicable Product Terms govern the license, authorized access, technical limits, acceptable use, account or device rules, data features, output rights, and product-specific restrictions for the relevant Software or SaaS Service and control over these Terms on those product-specific matters. For That FlexCircuit, its EULA governs download, installation, activation, subscription-based access, plans, device limits, validation, offline authorization, User Content created in the Software, Generated Output, engineering-risk disclaimers, and Software-specific restrictions.

The applicable Order controls over conflicting general language concerning the purchased product, plan, initial price, billing interval, subscription term, authorized users, authorized devices, and expressly stated benefits. However, a later renewal record, account display, or updated Order does not increase the Protected Subscription Price of a qualifying Continuous Subscription unless the customer voluntarily selects a price-affecting change or the price protection has ended under the Subscription and Cancellation Policy.

The Subscription and Cancellation Policy controls specific cancellation procedures and automatic-renewal administration. The Refund Policy controls refund eligibility and procedure. The Privacy Policy controls collection, processing, retention, and disclosure of personal information.

For a Third-Party Component, its applicable license controls over these Terms and applicable Product Terms for that component. Nothing in these Terms limits rights that cannot lawfully be limited under an applicable open-source or third-party license.

3. ELIGIBILITY, AUTHORITY, AND MINORS

You represent that you are at least eighteen (18) years old or the age of legal majority in your place of residence and have the legal capacity to enter into these Terms.

If you use the Service, place an Order, or accept these Terms on behalf of a company, school, government body, or other organization, you represent that you have authority to bind that organization, and “you” includes that organization.

A person who has not reached the applicable age of legal majority may use the Service only through a parent, legal guardian, school, or organization legally authorized to accept the applicable terms and take responsibility for that use. The Service is not offered for direct purchase by children under thirteen (13).

Parents, guardians, schools, and organizations are responsible for obtaining legally required permissions and supervising minors’ use.

4. ELECTRONIC ACCEPTANCE, RECORDS, AND NOTICES

Your electronic acceptance, including selecting an “I Agree,” checkbox, purchase, subscribe, or similar control, has the same effect as a handwritten signature to the maximum extent permitted by law.

We may retain reasonable evidence of acceptance and transactions, including the applicable agreement or policy version, date and time, account or purchase identifier, product, plan, application version, and associated order or activation record.

You consent to receive operational, billing, renewal, cancellation, security, legal, license, and support notices electronically through the Service, Software, customer account, or email address associated with your Order or account, except where applicable law requires another method. You are responsible for keeping your contact information current.

5. ACCOUNTS AND CREDENTIALS

You agree to provide accurate, current, and complete information and to update it where reasonably necessary.

You are responsible for maintaining the confidentiality and security of usernames, passwords, purchase emails, activation tokens, membership credentials, and other access credentials, and for activity occurring under your account or authorized installation.

You must not sell, rent, publish, disclose, share, transfer, or make an account or credential available to another person except where an Order expressly authorizes multiple users or the Company provides written permission.

Notify us promptly at hi@thatlabzone.com if you suspect unauthorized access, account compromise, credential misuse, or a material security issue.

6. ORDERS, PRICING, TAXES, AND PAYMENT

Product descriptions, plans, prices, billing intervals, taxes, device or user quantities, and other material purchase terms are displayed in the applicable Order or checkout.

By submitting an Order, you represent that the payment and account information is accurate and that you are authorized to use the selected payment method. You authorize us and our payment processors to charge the disclosed amount, applicable taxes, and recurring charges where you affirmatively enroll in automatic renewal.

An order acknowledgment does not require us to complete an Order that cannot legally or technically be fulfilled, was submitted with materially incorrect information, is associated with suspected fraud, or contains an obvious pricing or description error. If we cancel an Order after collecting payment, we will provide the refund required by the applicable Order, policy, or law.

We may change listed prices for new customers and new Subscriptions. However, we will not increase the Protected Subscription Price of a Continuous Subscription while it remains for the same product or membership, plan, and billing interval. This is a Company-wide protection that applies to qualifying subscriptions for THAT LAB Maker Club, That FlexCircuit, and any other current or future Company Software or SaaS Service, unless an applicable Order provides a more favorable protection. Price increases therefore apply only to a new customer who begins a Subscription after the increase, a former subscriber who subscribes again after the prior Subscription ended, or an existing customer who begins a separate, different, or replacement Subscription after the increase. A Company-initiated administrative rename, internal product mapping change, billing-system migration, platform migration, or substantially equivalent replacement does not end price protection if the same continuous entitlement and billing interval are preserved. Taxes, government-imposed charges, separately disclosed third-party billing charges, optional add-ons, additional quantities, usage-based charges expressly disclosed outside the recurring base price, one-time charges, and a customer-requested product, plan, or billing-interval change are not increases to the Protected Subscription Price. The detailed continuity rules are stated in the Subscription and Cancellation Policy.

Unless the Order states otherwise, the products and services covered by these Terms are digital and do not involve a physical product return.

7. SUBSCRIPTIONS, AUTOMATIC RENEWAL, AND CONSENT

Subscriptions are billed according to the interval and price disclosed before purchase, such as monthly or annual billing. For a Continuous Subscription, automatic renewals use the Protected Subscription Price unless the customer voluntarily changes the product, plan, billing interval, quantity, or another price-affecting term. Where automatic renewal applies, the material renewal terms will be disclosed before billing information is obtained, and we will request affirmative consent as required by law.

By completing an automatically renewing purchase, you authorize recurring charges at the disclosed interval until you provide a Notice of Non-Renewal or the Subscription otherwise ends.

Material terms may include the amount or method for determining the amount, billing frequency, length of any trial or promotional period, date or conditions of the first charge, the Continuous Subscription price-protection rules, circumstances in which a new current price applies, minimum commitment if any, and cancellation method.

We may provide purchase confirmations, renewal reminders, trial-ending notices, notices concerning a customer-requested plan or billing change, and other subscription notices where required by law, the Order, or our policies. A general increase in the listed price does not change the Protected Subscription Price of a qualifying Continuous Subscription.

A failed payment may result in retries, a grace period, suspension, or expiration as described at checkout, in the applicable subscription terms, or in the applicable Product Terms. We will not treat a legitimate exercise of non-waivable consumer rights as fraud or waiver of those rights.

8. CANCELLATION AND NOTICE OF NON-RENEWAL

You may stop future automatic renewal through the cancellation method identified in your customer account, Order, purchase confirmation, Subscription and Cancellation Policy, or another method we make available. You may also contact hi@thatlabzone.com for assistance.

The current policy is available at:
https://thatlabzone.com/policies/subscription-policy

A Notice of Non-Renewal normally prevents the next recurring charge and leaves access active through the end of the then-current paid term. It does not by itself cause Immediate Termination or shorten an otherwise valid paid term.

Cancellation does not automatically create a refund for the current term. Refund eligibility is governed by the Order, Refund Policy, and applicable law.

Where required, we will provide confirmation of cancellation or non-renewal. Keep the confirmation for your records. If you do not receive confirmation, contact support before the next renewal date.

9. REFUNDS, REVERSALS, AND CHARGEBACKS

Refund requests are governed by the Refund Policy at:
https://thatlabzone.com/policies/refund-policy

A refund, payment reversal, chargeback, fraudulent payment, or Immediate Termination may result in suspension or termination of the affected digital access, membership benefit, or Software entitlement before the scheduled end of the term.

A Notice of Non-Renewal without a refund or reversal does not by itself end access before the current paid term expires.

A legitimate billing dispute does not waive any non-waivable right. Before initiating a chargeback, you may contact us so that we can investigate and attempt to resolve the issue, but contacting us is not required where applicable law provides otherwise.

10. THAT LAB MAKER CLUB

A THAT LAB Maker Club membership provides only the benefits stated in the applicable Order, membership page, and current membership terms.

While an eligible Maker Club membership remains active and in good standing, it may include a bundled Maker-plan entitlement for That FlexCircuit. Unless the applicable Order expressly states otherwise:

• the membership includes the Maker plan, not the Ultimate plan;
• the bundled entitlement cannot be separated, sold independently, transferred, or converted into a perpetual Software license;
• the bundled entitlement ends when the qualifying membership term expires without renewal or is subject to Immediate Termination;
• a Notice of Non-Renewal leaves the benefit active through the end of the current paid membership term unless an approved refund, Order, or applicable law provides otherwise.

Other Maker Club content, community access, courses, templates, Software, SaaS Services, or benefits are limited to what is expressly identified in the applicable Order or membership terms. The recurring subscription price for a qualifying Continuous Maker Club membership is protected regardless of whether the disclosed billing interval is monthly, annual, or another interval. It is not limited to a “monthly price.”

11. COMPANY SOFTWARE, SAAS SERVICES, AND PRODUCT-SPECIFIC TERMS

Company Software and SaaS Services may be offered as standalone subscriptions, account-based services, licensed applications, cloud-connected applications, hosted tools, or benefits bundled with a membership. The applicable Order and Product Terms identify the product, plan, features, access model, authorized users or devices, technical limits, and any product-specific conditions.

The Company-wide Protected Subscription Price applies to qualifying Continuous Subscriptions for all such Software and SaaS Services. A future product does not need to be named “That FlexCircuit” or included in Maker Club to receive this protection; it must only be sold by the Company as a qualifying recurring Subscription under these Terms and the Subscription and Cancellation Policy.

Software is licensed, not sold, unless an applicable Order or Product Terms expressly state otherwise. SaaS Services are provided as time-limited access services and do not transfer ownership of the underlying platform, service, code, or Company intellectual property.

That FlexCircuit is licensed, not sold. Download, installation, activation, validation, offline operation, and use of That FlexCircuit are governed by its EULA presented with or made available for the Software.

Current standalone That FlexCircuit plans may include Basic, Maker, and Ultimate. Features, component availability, canvas limits, user limits, device limits, tools, updates, and services may differ by plan.

An active standalone plan Subscription or eligible Maker Club membership is required for continued authorized use of the proprietary portions of the Software. No perpetual proprietary license is created unless an Order signed by the Company expressly states otherwise.

You retain ownership of User Content and Generated Output created through That FlexCircuit, subject to applicable law, third-party rights, and licenses governing included code, packages, components, or assets.

If these Terms conflict with the EULA concerning That FlexCircuit, the EULA controls on That FlexCircuit-specific matters. The Company-wide price-protection promise in these Terms and the Subscription and Cancellation Policy continues to apply unless the EULA or Order provides a more favorable rule.

12. SOFTWARE AND SAAS SYSTEMS; THAT FLEXCIRCUIT LICENSING AND OFFLINE ACCESS

Different Software and SaaS Services may use product-specific account, licensing, entitlement, hosting, synchronization, storage, usage-metering, or security systems described in the applicable Product Terms and Privacy Policy. We will provide additional disclosure before or when a future product materially expands the categories or uses of personal information beyond the Privacy Policy then in effect.

For That FlexCircuit, after an eligible purchase, renewal, cancellation, refund, payment failure, chargeback, or membership event, Shopify or another authorized channel may transmit authenticated order and entitlement information to our licensing service. This may include the applicable email, order or transaction identifier, product, plan, quantity, subscription status, and relevant dates.

That FlexCircuit activation may use the purchase or membership email to locate the corresponding entitlement. The licensing service may process device identifier or hash, device name, operating-system and limited device information, application version, activation-token hash, activation and validation timestamps, IP address, endpoint, and security or rate-limit events as described in the Privacy Policy.

The server stores a cryptographic hash of the activation token rather than the plaintext client activation token. The Software may store protected activation data locally on the licensed device.

Following a successful authenticated online validation on the licensed computer, the Software normally permits authorized offline use for up to thirty (30) consecutive days, but not beyond the current paid Subscription term or another authoritative loss of entitlement. Merely reconnecting the computer to the internet does not refresh offline access. The Software must successfully contact the licensing service and complete a new authenticated validation while the applicable Subscription remains active and in good standing.

Offline access is a continuity feature and is not guaranteed in every failure condition. It may be unavailable if protected local authorization is missing, corrupt, modified, replaced, or unverifiable; if device binding does not match; if a signature or certificate check fails; if the entitlement has ended or been authoritatively denied; or if a material integrity or time inconsistency is detected.

The EULA provides the complete Software-specific terms and controls if this summary differs from it.

13. LICENSING SECURITY, RATE LIMITS, AND SUPPORT REVIEW

The Service and Software may delay, rate-limit, reject, or temporarily block activation, validation, logout, support, or related requests after repeated failed attempts, unusually frequent or automated requests, invalid credentials, inconsistent device information, suspected credential sharing, attempted circumvention, cracking, protected-data modification, time manipulation, or other activity reasonably identified as suspicious or abusive.

A temporary restriction may be associated with an account, email, entitlement, device, activation record, IP address, or request source and may occur even when an underlying Subscription remains paid. A temporary technical block is not automatically an Immediate Termination.

If a legitimate user is blocked, stop repeated attempts and contact support. We may require reasonable verification of the account, order, Subscription, device, or security event before resetting or restoring access. An administrative exception or reset may require a successful authenticated online connection and may temporarily disable offline operation until normal validation is completed.

Ordinary travel, daylight-saving-time changes, and legitimate automatic time-zone changes are not intended violations. A materially inaccurate clock, incorrect time zone, disabled synchronization, manual rollback, or conflict with trusted server or checkpoint time may trigger a warning or support review.

14. DIGITAL CONTENT AND GENERAL SERVICE LICENSE

Subject to your compliance with these Terms and the applicable Order, we grant you a limited, non-exclusive, non-transferable, non-sublicensable right during the applicable access term to use Company-provided website content, course materials, templates, community resources, and other proprietary Service materials for the personal, educational, or internal business purpose expressly permitted by the Order.

You may not reproduce, republish, sell, redistribute, sublicense, publicly perform, publicly display, create unauthorized derivative works from, or commercially exploit Company-provided content unless the Order or a separate written license expressly permits it.

This Section does not restrict rights independently granted under a Third-Party Component license and does not replace applicable Product Terms for Software or SaaS Services.

15. USER CONTENT

You retain ownership of your User Content.

By submitting User Content to a feature of the Service, you grant the Company a non-exclusive, worldwide, royalty-free license to host, store, reproduce, transmit, format, display, and otherwise process that content only as reasonably necessary to:

• provide the feature you selected;
• display content to the audience you selected in a community or public area;
• maintain, secure, troubleshoot, or support the Service;
• create technical backups and recover from failures;
• comply with law and enforce these Terms.

This operational license does not give us ownership of your User Content. We will not use private User Content, circuit projects, source code, or support files to advertise or promote the Service without separate permission from you.

For content you intentionally post in a public or community area, the license includes displaying and distributing that content within the Service to the intended audience. If you delete the content, the license ends after a reasonable technical and backup period, except to the extent another user has lawfully copied or interacted with it, retention is required by law, or we need evidence for security or dispute resolution.

You represent that you have the rights and permissions necessary to submit User Content and that it does not violate law, third-party rights, confidentiality duties, or these Terms.

16. COMMUNITY AND INTERACTIVE FEATURES

If the Service includes a community, forum, chat, comments area, group, or other interactive feature, you must use it respectfully and lawfully.

You may not post or transmit content that is unlawful, fraudulent, abusive, harassing, threatening, defamatory, obscene, exploitative, hateful, discriminatory, privacy-invasive, infringing, malicious, or intended to facilitate harm. You may not spam, impersonate others, collect personal information without authorization, promote unauthorized third-party products, or materially disrupt normal discussion.

Where we reasonably believe content or conduct violates these Terms, law, third-party rights, or the safety or integrity of the Service, we may remove or restrict content, limit features, mute an account, suspend community access, or terminate affected access. We may act without advance notice where immediate action is reasonably necessary for safety, security, legal compliance, fraud prevention, or preservation of evidence.

Where practicable and legally appropriate, we may provide notice or an opportunity to contact support. Community moderation does not automatically terminate an independently active Software or SaaS Subscription, including a That FlexCircuit Subscription, unless the same conduct also justifies action under the applicable Product Terms or Order.

17. USER CODE, EMBEDDED IDE, BUILDERS, AND THIRD-PARTY PACKAGES

The Software may execute code you provide and may allow you to install, import, or package third-party Python modules or other dependencies. Code may read, modify, transmit, or delete files and may access networks, devices, or operating-system resources according to the permissions of your computer.

You are responsible for reviewing and safely running code and packages. A package is not supplied, endorsed, licensed, or warranted by the Company merely because the Software provides an installation or packaging interface.

You are responsible for determining whether you may use or redistribute a package and for satisfying its license, source-code, notice, attribution, patent, copyleft, and other obligations. Executables or other output may be distributed under terms chosen by you only to the extent permitted by all applicable licenses.

18. THIRD-PARTY TOOLS, SERVICES, AND OPEN-SOURCE COMPONENTS

The Service and Software may provide access to third-party tools, payment services, cloud services, links, packages, plugins, runtimes, libraries, codecs, fonts, or other components that we do not own or control.

Your use of an independent third-party service is subject to that third party’s terms and privacy policy. We are not responsible for independently operated third-party services except to the extent required by applicable law.

Third-Party Components included with the Software remain governed by their applicable licenses and notices. If these Terms or applicable Product Terms conflict with a Third-Party Component license, the component license controls for that component.

Restrictions on copying, modification, reverse engineering, replacement, relinking, redistribution, or debugging do not apply to the extent an applicable open-source license expressly permits the conduct or applicable law makes the right non-waivable. In particular, users may exercise rights necessary to replace and debug modifications to an LGPL-covered library.

Open-source rights apply to the applicable component and do not, by themselves, license the Company’s proprietary source code.

19. COMPANY INTELLECTUAL PROPERTY

The Service, proprietary Software, website design, user interfaces, text, graphics, logos, trademarks, trade names, videos, course materials, documentation, activation systems, and Company-provided assets are owned by the Company or its licensors and are protected by intellectual-property laws.

No ownership is transferred except as expressly stated in an applicable license. All rights not expressly granted are reserved.

“THAT LAB,” “THAT LAB™,” “That FlexCircuit,” associated logos, and related branding may not be used in a manner likely to imply sponsorship, endorsement, affiliation, or source without written permission, except for legally permitted referential use.

20. FEEDBACK

If you voluntarily provide suggestions, ideas, feature requests, bug reports, or other feedback about the Service or Software, you grant the Company a perpetual, irrevocable, worldwide, royalty-free, fully paid, transferable, sublicensable license to use, reproduce, modify, distribute, and commercialize that feedback without obligation to you.

This Section does not transfer ownership of User Content or confidential material clearly identified as confidential before disclosure.

21. PROHIBITED USES

Except to the extent expressly permitted by these Terms, applicable Product Terms, an Order, applicable law, or a Third-Party Component license, you must not:

• use the Service for unlawful, fraudulent, deceptive, abusive, or unauthorized purposes;
• violate intellectual-property, privacy, publicity, contractual, export-control, sanctions, or other rights or laws;
• submit false, misleading, or impersonating information;
• upload or transmit malware, destructive code, or material designed to interfere with systems or users;
• scrape, crawl, probe, overload, attack, or extract data through unauthorized automated means;
• bypass authentication, activation, subscription validation, plan limits, device limits, integrity checks, or security controls;
• share or commercially exploit accounts, purchase emails, activation tokens, membership benefits, or other credentials;
• resell, rent, sublicense, host, or provide the proprietary Service or Software as a service bureau, SaaS, time-sharing, classroom-wide, lab-wide, or managed service unless expressly authorized;
• collect or track another person’s personal information without lawful authority;
• remove or obscure copyright, trademark, attribution, license, or proprietary notices;
• interfere with support, commerce, licensing, or administrative systems.

22. SERVICE AVAILABILITY, UPDATES, AND CHANGES

We may provide updates, patches, new features, compatibility improvements, and security changes. We do not guarantee that every feature, integration, format, third-party package, operating system, or hardware configuration will remain supported indefinitely.

We may modify or discontinue optional, free, experimental, community, or third-party-dependent features. Where practicable, a material change to the core entitlement of an already-paid current term will take effect at renewal rather than during that term, except where earlier action is reasonably necessary for security, legal compliance, fraud prevention, abuse prevention, technical compatibility, third-party obligations, or continued operation.

Listed prices, plans, and benefits may change for future Orders. A listed-price increase does not increase the Protected Subscription Price of a qualifying Continuous Subscription for the same product or membership, plan, and billing interval. Plan or benefit changes remain subject to the applicable Order, applicable Product Terms, these Terms, and non-waivable law.

The Service may be interrupted by maintenance, network failure, provider outage, security incidents, force majeure, or other conditions. Temporary network or server unavailability does not extend a Software Subscription or offline-authorization period unless the Order, policy, or law provides otherwise.

23. SUSPENSION, EXPIRATION, AND TERMINATION

These Terms remain effective while you use the Service or maintain an active account, Order, Subscription, membership, or other continuing relationship.

You may stop using the Service at any time. Stopping use does not by itself cancel an automatically renewing Subscription; you must provide a Notice of Non-Renewal through the applicable cancellation method.

We may impose a proportionate temporary restriction where reasonably necessary to investigate security events, fraud, payment failure, abuse, suspicious activity, technical inconsistency, or a potential breach. A temporary technical restriction does not automatically terminate an otherwise active paid Subscription.

We may Immediately Terminate an affected Service, membership, or entitlement for fraud, payment reversal, unlawful use, material credential sharing, material breach, security abuse, circumvention, attempted cracking, or another basis permitted by applicable Product Terms, the Order, or law. Where a cure is legally required or reasonably practicable, we may provide an opportunity to cure before termination.

A Notice of Non-Renewal does not terminate access before the end of the current paid term. Expiration or termination of one entitlement does not automatically terminate another independently active entitlement unless the same breach, fraud, payment issue, or security event affects both.

Upon expiration or termination, you must stop using proprietary materials and features whose access term has ended. Sections that by their nature should survive, including intellectual property, restrictions, User Content responsibilities, feedback, third-party rights, disclaimers, liability limits, indemnification, governing law, and dispute provisions, survive.

24. EDUCATIONAL INFORMATION AND RESULTS

Courses, templates, examples, community discussions, technical information, and general guidance are provided for informational and educational purposes unless an Order expressly states otherwise.

We do not guarantee that a course, lesson, template, tool, recommendation, simulation, generated output, or business or technical decision will produce a particular result.

That FlexCircuit’s engineering and high-risk-use limitations are stated in the EULA. The Software is not a substitute for professional engineering analysis, laboratory measurement, safety assessment, component datasheets, electrical-code review, or qualified verification.

25. DISCLAIMER OF WARRANTIES

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE, SOFTWARE, CONTENT, AND RELATED SERVICES ARE PROVIDED “AS IS,” “AS AVAILABLE,” AND “WITH ALL FAULTS,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE.

THE COMPANY DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, RELIABILITY, AVAILABILITY, SECURITY, COMPATIBILITY, AND ERROR-FREE OR UNINTERRUPTED OPERATION.

THE COMPANY DOES NOT WARRANT THAT THE SERVICE WILL MEET YOUR REQUIREMENTS, PRODUCE A PARTICULAR RESULT, REMAIN AVAILABLE WITHOUT INTERRUPTION, OR THAT EVERY DEFECT WILL BE CORRECTED.

Some jurisdictions do not allow certain warranty exclusions. In those jurisdictions, the exclusions apply only to the maximum extent permitted by law.

26. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY AND ITS OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AGENTS, AFFILIATES, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, PUNITIVE, OR ENHANCED DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, DATA, GOODWILL, BUSINESS OPPORTUNITY, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO THE SERVICE, SOFTWARE, CONTENT, OR THESE TERMS.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY’S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE AFFECTED SERVICE, SOFTWARE, CONTENT, OR THESE TERMS WILL NOT EXCEED THE GREATER OF: (A) THE AMOUNT YOU ACTUALLY PAID TO THE COMPANY FOR THE AFFECTED PRODUCT OR SERVICE DURING THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM; OR (B) ONE HUNDRED U.S. DOLLARS (US $100).

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited. The exclusions and limitations do not apply to the Company’s fraud, fraudulent misrepresentation, willful misconduct, or gross negligence to the extent such liability cannot lawfully be excluded or limited, or to death or personal injury to the extent applicable law prohibits exclusion or limitation.

27. INDEMNIFICATION

To the extent permitted by law, you agree to indemnify and hold harmless the Company and its owners, officers, directors, employees, contractors, agents, affiliates, licensors, and service providers from third-party claims, damages, liabilities, and reasonable costs arising from:

• your unlawful use of the Service;
• your material breach of these Terms, applicable Product Terms, or an applicable Order;
• your User Content infringing or violating third-party rights;
• your unauthorized distribution, credential sharing, or circumvention of the proprietary Service or Software.

This Section does not require a consumer to indemnify the Company for the Company’s own negligence, gross negligence, willful misconduct, fraud, or violation of law, and applies only to the maximum extent enforceable.

28. PRIVACY AND DATA PROTECTION

Our Privacy Policy governs the collection, use, retention, and disclosure of personal information and is available at:
https://thatlabzone.com/policies/privacy-policy

The Privacy Policy describes Shopify commerce processing, Company Software and SaaS account or entitlement data, That FlexCircuit license-server data, cloud hosting, activation and device records, hosted-service operations, security telemetry, support messages, retention, privacy rights, and contact methods.

By itself, accepting these Terms is not consent to processing where a law requires separate consent. We will request separate consent where required.

29. EXPORT CONTROL AND SANCTIONS

You must comply with applicable export-control, sanctions, and trade laws. You must not export, re-export, transfer, or make the Service or Software available to prohibited jurisdictions, entities, or persons in violation of law.

30. GOVERNING LAW AND VENUE

These Terms are governed by the laws of the State of Texas, United States, without regard to conflict-of-law principles, except where the law of your residence provides non-waivable consumer protections.

To the maximum extent permitted by law, disputes arising from these Terms or the Service will be brought in the state or federal courts located in or having jurisdiction over Dallas County, Texas. You and the Company consent to personal jurisdiction and venue there.

This provision does not prevent a consumer from bringing a claim in another forum where applicable non-waivable law expressly permits or requires it.

31. CHANGES TO THESE TERMS

We may update these Terms for future purchases, new Subscriptions, or continued Services. We will post the revised Terms, update the effective date, and provide additional notice where required by law. An update to these Terms does not by itself increase the Protected Subscription Price of a qualifying Continuous Subscription.

Changes normally apply prospectively from their stated effective date. Where practicable, a material change affecting the core entitlement of an already-paid current term will apply at the next renewal rather than retroactively during that term, except where earlier application is required by law or reasonably necessary for security, fraud, abuse, technical compatibility, continued operation, or third-party obligations.

Your continued use after an updated version becomes effective constitutes acceptance only to the extent permitted by law and after any required notice or affirmative consent. If you do not agree to updated Terms applicable to a continuing Service, stop using the affected Service and cancel future renewal through the applicable method.

32. FORMAL NOTICES

We may provide notices through the Service, Software, customer account, email address associated with your Order, or another reasonable method permitted by law.

Formal legal notices to the Company must be sent by email to hi@thatlabzone.com with “Legal Notice” in the subject line and by a delivery method providing proof of delivery to the mailing address in Section 36, unless applicable law permits another method.

Email alone does not constitute service of legal process unless the Company expressly agrees in writing or applicable law provides otherwise.

33. ASSIGNMENT

You may not assign, transfer, delegate, or sublicense these Terms, an account, or an entitlement without our prior written consent, except where applicable law provides a non-waivable transfer right.

We may assign these Terms in connection with a merger, acquisition, reorganization, sale of assets, or operation of law, provided the assignee assumes the applicable obligations.

34. SEVERABILITY AND NO WAIVER

If a provision is held invalid or unenforceable, it will be enforced to the maximum lawful extent, and the remaining provisions will remain in effect.

Failure to enforce a provision is not a waiver. A waiver must be in writing and signed by the waiving party.

35. ENTIRE AGREEMENT

These Terms, the applicable Order, applicable Product Terms, the Subscription and Cancellation Policy, the Refund Policy, the Privacy Policy, applicable membership terms, and any other policy expressly incorporated at checkout constitute the agreement between you and the Company concerning the applicable Service and supersede prior communications on the same subject.

For a Third-Party Component, its applicable license controls for that component. The order-of-precedence rules in Section 2 resolve any conflict among the documents.

36. CONTACT INFORMATION

DIGITLIGHT IT LLC
doing business as THAT LAB and THAT LAB™
110 North Akard Street, #1057
Dallas, Texas 75201
United States

Website: https://thatlabzone.com/
Email: hi@thatlabzone.com
Phone: +1 765-274-9313